Your keys have gone missing, and with them, the key to your apartment. The building has a central locking system, and the property management company has announced the replacement and sent you a cost estimate. No need to worry, you think, since you've had personal liability insurance for years. Then you receive a reply from your insurer: the loss of someone else's keys is not covered under your policy.
Such situations occur frequently. Personal liability insurance is rightly considered one of the most important types of insurance for private individuals, yet after signing a contract, very few people bother to read the terms and conditions. Many contracts have remained unchanged for years. Older policies regularly contain coverage limits of three or five million euros, and benefits such as coverage for uninsured motorists, lost keys, or protection for children incapable of committing a tort are often not included or are only available to a very limited extent.
As an independent insurance broker in Weinheim, I review existing liability insurance policies component by component and compare them to current rates from several companies. Here you'll learn which components are essential for a good personal liability insurance policy today, how to identify gaps in your own policy, and how to switch providers without any loss of coverage.
The most important information at a glance
Anyone who negligently causes damage to another person is liable for compensation under Section 823 of the German Civil Code (BGB). There is no legal upper limit to the amount of damages. If a cyclist falls because you carelessly step onto the bike path, it's not just the damaged bicycle that's at stake. There are also medical expenses, pain and suffering compensation, lost wages, and, in the case of permanent injuries, potentially pension payments for decades. Such claims can affect your income for the rest of your working life.
Personal liability insurance covers legitimate claims arising from personal injury, property damage, and financial loss. The insurer defends against unjustified claims at its own expense, if necessary in court. This defensive function is known as passive legal protection, and it is often underestimated.
The line is drawn where there is no legal liability or where the insurance terms and conditions contain an exclusion clause. It is precisely at these points that the typical gaps arise. The child is too young to be liable. The borrowed laptop falls under the exclusion for personal property belonging to others. The cyclist who injures you has neither insurance nor money. Modern policies close these gaps with additional modules; older contracts often do not include them.
Personal liability insurance is just one component of comprehensive protection for your home. You can see which other policies are relevant for tenants and homeowners in my overview. Property insurance.
For personal liability insurance, the law does not prescribe a minimum coverage amount. If the agreed sum is insufficient, you are liable for the remainder yourself. This is particularly critical in cases of serious personal injury, where care costs, lost wages, and pension claims can accumulate over many years.
As an independent insurance broker, I consider a lump-sum coverage of €50 million to be very good protection. In addition, at least €10 million should be available per injured person; €1 million is sufficient for property damage. The difference in premiums between a low and a high coverage amount is minimal with many providers.
Also, pay attention to partial sums. Many components are not insured up to the full coverage amount, but only up to a maximum amount, such as €10,000 or €50,000. A high total sum therefore says little about how well individual risks are actually covered.
In practice, the following factors are particularly often decisive in determining whether damages are paid or whether you are left with the costs.
Claims protection: If the liable party cannot pay
The coverage for claims against uninsured or underinsured persons reverses the perspective. This component doesn't apply when you cause damage, but rather when someone else causes damage to you who is neither insured nor able to pay. Your own insurer then pays out to the extent of your policy, as if the person responsible were insured with them. The risk is real: analyses commissioned by the German Insurance Association have shown for years that approximately one in six households does not have private liability insurance.
The benefit is subject to conditions. Generally, you need an enforceable title against the liable party, such as a legally binding judgment or a court settlement. You must also prove that enforcement proceedings were unsuccessful or are futile. Older policies often require a minimum claim amount; for a long time, €2,500 was standard. Some modern policies waive this requirement entirely.
When checking this module, examine four points: the minimum amount of damage, its validity abroad, the inclusion of intentionally caused damage, and whether the coverage also applies if you are injured by an uninsured animal or an uninsured small vehicle.
Acts of kindness: When helping friends becomes expensive
You're helping a friend move, and her TV slips out of your hands. Or you're watering your neighbors' garden while on vacation and forget to turn off the water. In the past, insurers often rejected claims for such damages because, in cases of unpaid assistance, a tacit waiver of liability for minor negligence was assumed. Where no one is liable, no one has to pay.
In its ruling of April 26, 2016 (Case No. VI ZR 467/15), the Federal Court of Justice clarified that such a waiver of liability cannot generally be assumed if the helper is covered by liability insurance. According to the court, a waiver that only relieves the insurer of liability does not reflect the intentions of the parties involved. Nevertheless, an expressly agreed-upon clause for damages resulting from acts of kindness is worthwhile because it avoids disputes in the event of a claim. However, damages between individuals insured under the same policy generally remain excluded.
Lost keys: Expensive with central locking systems
If you lose someone else's key, for example to your rented apartment, office, or your neighbor's house, the owner can demand a replacement. If the key is part of a central locking system, the entire system may need to be replaced. The costs can then quickly reach five figures.
Basic policies often don't cover key loss or limit it to low amounts. Check whether privately and professionally lent keys are covered and what the compensation limit is. Consequential damages, such as a burglary using a found key, are only covered if the policy explicitly includes this. Personal liability insurance doesn't cover the loss of your own house or apartment keys because no third-party property is affected.
Children incapable of committing a tort: When no one is legally liable
Children under seven years of age are not liable for damages they cause to others, according to § 828 of the German Civil Code (BGB). Children between seven and ten years of age are also not liable in accidents involving a motor vehicle, railway, or cable car, unless they act intentionally. Parents are only liable under § 832 of the German Civil Code (BGB) if they have violated their duty of supervision.
In everyday life, this leads to unpleasant situations. If your five-year-old son accidentally knocks over a friend's TV while you're sitting right next to them, no one is legally liable. Without the right coverage, the insurance company won't pay, and the damage can strain the friendship. However, by including coverage for individuals who are legally incapable of committing a tort, the insurer will still cover the damage, usually up to a specified amount. You can read more about protecting the whole family in my article on essential family insurance policies.
Rented and borrowed items: The possession clause
The insurance terms exclude damage to property belonging to others that you have rented, borrowed, or are holding in your custody. Many policies include an exception for damage to rented living spaces, such as parquet flooring or tiles. Movable items, on the other hand, are often only covered by a separate add-on: a borrowed laptop, a rental bicycle, or the furnishings of a vacation apartment.
Many insurers limit this component to a maximum amount and exclude damage caused by wear and tear, deterioration, and excessive use. When reviewing the clause for damage to rented property, ensure that both premises and movable items are covered. For tenants, gradual damage is also important – that is, damage that develops unnoticed over a longer period, for example, due to moisture.
Modern everyday risks: Internet, volunteering, drones and e-bikes
Many older insurance policies date back to a time before smartphones, drones, and e-bikes. Good policies today cover actual financial losses, damages resulting from the exchange of electronic data and internet use, damages incurred while performing voluntary work, caring for other people's children, and unpaid dog-sitting. Small drones are also included in many policies up to a certain weight limit.
There are three distinctions you should be aware of. Pedelecs with pedal assistance up to 25 km/h are considered bicycles and are covered by personal liability insurance. E-scooters, on the other hand, require their own insurance license plate. And for your own dog or horse, you need separate animal owner's liability insurance.
Two clauses ensure that a high-quality policy retains its quality. The innovation clause automatically applies benefit improvements from newer terms and conditions, introduced without additional premiums, to existing contracts. If this clause is not present, your contract remains as it was in the year it was taken out.
The best-performance guarantee goes further. If another policy available on the market offers a benefit that is missing from your contract, your insurer will settle the claim according to these more favorable terms. This guarantee is usually subject to certain conditions and often limited to a maximum amount. As an independent insurance broker, I consider it one of the minimum criteria for recommendable policies. Some insurers also offer a grandfathering or switching guarantee, which ensures that the benefits of your previous contract remain in place even after switching.
With your contract documents and some time, you can check the most important points yourself.
My article on [topic] shows which other policies are relevant to your own property. The most important insurance policies for your home. As an owner, it's also worth taking a look at the Natural hazard insurance as a gap in building insurance.
Switching without a protection gap
Only cancel your old contract once the new insurer has accepted your application. The cancellation period is stated in your documents; it is often three months before the end of the insurance year. If the insurer has accepted or rejected a claim, both parties can terminate the contract extraordinarily within one month according to Section 111 of the German Insurance Contract Act (VVG).
In personal liability insurance, the date of the incident is generally the determining factor. Damage that occurred during the previous policy term therefore remains the responsibility of the existing insurer. Nevertheless, report it immediately. When taking out a new policy, insurers typically ask about prior claims; this information must be complete and accurate.
When considering your premium, it's worth taking a look at the deductible. A deductible of around €150 significantly reduces the premium, and minor damages won't affect your claims history. According to Finanztip, you can get a very good policy for as little as €20 to €50 per year, depending on your specific circumstances. Therefore, skimping on key components usually only saves you a few euros.
Not every older contract needs to be replaced immediately. A review is particularly worthwhile in four situations. First, if your policy was taken out many years ago and you haven't compared the terms with the market since. Second, if children have joined the family or a partner has moved in. Third, if you've moved into an apartment with a central locking system or purchased property. And fourth, if new risks have arisen, such as volunteer work, a drone, or a photovoltaic system.
As an independent insurance broker, I am not tied to any one company. I will compare your existing policy terms with current rates from several insurers and show you which features are missing and what switching would cost. Let me review your policy for you. free contract checks check or book one free online consultation.
In addition to a high coverage amount, coverage for claims against uninsured parties, the inclusion of damages caused by acts of kindness, compensation for the loss of other people's private and professional keys, and damages caused by children who are not legally responsible for their actions are particularly important. For tenants, coverage for damage to rented property and gradual deterioration is also relevant. Anyone who regularly borrows items needs insurance coverage for rented and borrowed movable property. An innovation clause and a best-performance guarantee ensure the contract remains up-to-date.
There is no legally mandated minimum coverage amount. Finanztip considers a lump sum of €50 million for personal injury, property damage, and financial loss to be very good protection, recommending at least €10 million per injured person. Older policies with €3 or €5 million coverage may reach their limits in cases of serious personal injury. The additional premium for a higher coverage amount is often minimal with many providers.
Uninsured motorist coverage protects you if someone causes you damage who doesn't have their own liability insurance and is insolvent. In this case, your own insurer will cover the damage according to your policy terms. This typically requires an enforceable judgment against the liable party and proof of unsuccessful enforcement proceedings. Note the minimum claim amount, as older policies often require €2,500.
Generally, yes. The Federal Court of Justice ruled in 2016 that, as a rule, a tacit exclusion of liability cannot be assumed for a helper who is covered by liability insurance (Case No. VI ZR 467/15). However, an explicitly agreed clause for damages caused by acts of kindness can prevent disputes with the insurer. Intentionally caused damages and damages to the property of persons insured under the same policy are not covered.
Only if your policy includes the "key loss" coverage. This covers keys belonging to others, such as those for rented apartments or keys provided by your employer, often up to a certain maximum amount. If a central locking system needs to be replaced, the costs can quickly reach five figures. Personal liability insurance does not cover the loss of your own house or apartment keys.
Children are covered under a family policy; adult children are typically covered until they complete their first vocational training. However, damages caused by children under seven are only covered if the policy explicitly includes individuals who are legally incapable of committing a tort. Without this coverage, no one is legally liable, provided you have not violated your duty of supervision, and the insurer will reject the claim. Therefore, also check the maximum coverage amount for this option.
With a best-performance guarantee, your insurer will cover a claim even if your policy doesn't include this coverage, provided another policy on the market does. This guarantee is usually subject to certain conditions and often has a maximum payout limit. Additionally, there's an innovation clause that applies improvements from new terms and conditions to existing policies.
According to the insurance terms and conditions, damage to third-party property that you have rented, borrowed, or taken into your safekeeping is generally excluded from coverage. However, many policies waive this exclusion clause for rented living spaces. For movable items such as a borrowed laptop or the furnishings of a vacation apartment, you need separate additional coverage, which is often limited to a maximum amount. Damage due to normal wear and tear remains excluded.
Yes, switching insurers is usually straightforward, as no health check is required. However, only cancel your old contract once the new insurer has accepted your application, and be sure to observe the cancellation period at the end of the policy year. You may also have a special right of termination after a claim has been settled or rejected. You must fully disclose any pre-existing conditions when taking out a new policy.
A broker is particularly worthwhile if your contract is older, your life circumstances have changed, or you want comprehensive coverage for multiple risks such as real estate, volunteer work, or a photovoltaic system. The crucial differences between policies lie in partial sums and exclusions that are barely noticeable at first glance. As an independent insurance broker, I compare the terms and conditions of several companies and show you which features you're missing. This allows for a seamless switch without any gaps in coverage.